In 2021, our readers chose their top car-rental companies, highlighting exceptional service and reliable vehicles. Enterprise led the pack, closely followed by Hertz, Avis, National, and Budget. These brands consistently delivered affordable rentals and convenient locations, ensuring smooth travel experiences for our audience. Readers appreciated the selection of vehicles and the ease of the booking process.
Our Readers' Top 5 Car Rental Companies of 2021: The Rankings
Based on reader feedback and reviews, here are the 5 car rental companies that consistently stood out in 2021. The following chart summarizes key information about each, followed by a more detailed breakdown of what makes them so popular.
Rank |
Company |
Key Strengths |
Why Readers Love Them |
|---|
1 |
Enterprise Rent-A-Car |
Excellent customer service, wide vehicle selection, convenient locations. |
Readers consistently praised Enterprise for their friendly and helpful staff. The ease of pickup and drop-off was also a major plus. Many appreciated the variety of rental cars available, ensuring they could find the perfect vehicle for their needs. |
2 |
Hertz |
Large fleet, loyalty programs, diverse rental options (including luxury vehicles). |
Hertz's loyalty program and widespread availability were major draws for our readers. The option to upgrade to premium vehicles was also appealing, particularly for special occasions or business travel. Customers frequently mentioned the efficiency of the car rental process with Hertz. |
3 |
Avis |
Modern fleet, technology integration, online check-in. |
Avis impressed readers with their technologically advanced approach to car rental. The online check-in process and user-friendly app made the experience seamless. The modern fleet and well-maintained vehicles were also key factors in their positive reviews. |
4 |
National Car Rental |
Emerald Club loyalty program, choose your own car option, focus on business travelers. |
National's Emerald Club loyalty program was a major hit with frequent renters, allowing members to bypass the counter and choose their own car. This speed and convenience made National a favorite among business travelers looking for efficient car rental solutions. |
5 |
Budget Car Rental |
Competitive pricing, wide availability, good for budget-conscious travelers. |
As the name suggests, Budget was praised for its affordable car rental options. Readers appreciated being able to find reliable transportation without breaking the bank. Despite the lower price point, many reported positive experiences with Budget's service and vehicle quality. |
Diving Deeper: Why These Companies Excel
While the chart provides a quick overview, here’s a more in-depth look at what sets these car rental companies apart:
Enterprise Rent-A-Car: Their commitment to customer service is truly exceptional. Employees are often praised for going above and beyond to assist renters, creating a positive and stress-free experience.
Hertz: With a massive global presence and a diverse fleet, Hertz offers unparalleled convenience and choice. Their loyalty program rewards frequent renters, making them a solid choice for those who travel often.
Avis: Embracing technology, Avis simplifies the car rental process with online check-in and a user-friendly app. This focus on innovation appeals to tech-savvy travelers seeking a modern and efficient experience.
National Car Rental: Tailored for business travelers, National's Emerald Club offers a streamlined car rental experience. The ability to skip the counter and choose your own car saves valuable time and reduces hassle.
Budget Car Rental: Perfect for budget-conscious travelers, Budget provides affordable car rental options without sacrificing quality or reliability. This makes them an excellent choice for vacationers and individuals looking to save money on transportation.
Factors to Consider When Choosing a Car Rental Company
While our readers' favorites offer a great starting point, remember that the "best" car rental company depends on your individual needs and preferences. Consider these factors when making your decision:
Price: Compare prices across different companies and factor in any additional fees or insurance costs.
Location: Choose a company with convenient pickup and drop-off locations.
Vehicle Type: Ensure the company offers the type of vehicle you need for your trip (e.g., compact car, SUV, minivan).
Customer Service: Read reviews and check ratings to gauge the company's reputation for customer service.
Loyalty Programs: If you rent cars frequently, consider joining a loyalty program to earn rewards and benefits.
By carefully considering these factors and using our readers' top picks as a guide, you can find the perfect car rental company for your next trip.
